Privacy Policy
Last updated: 11/27/2025
1. Introduction
Welcome to Testcrac. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights.
2. Information We Collect
We collect and process the following types of information:
- Personal Information: Name, email address, phone number
- Account Information: Username, password (encrypted), profile picture
- Transaction Data: Purchase history, payment information
- Usage Data: How you use our website and services
- Technical Data: IP address, browser type, device information
- Uploaded Files: CVs, resumes, and other documents you submit
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our services
- To process your orders and bookings
- To communicate with you about your account and services
- To send you newsletters and marketing communications (with your consent)
- To improve our website and services
- To ensure security and prevent fraud
- To comply with legal obligations
4. Data Security
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encrypted data transmission (HTTPS/SSL)
- Secure password storage using bcrypt hashing
- Regular security audits and updates
- Access controls and authentication
- Secure cloud storage for uploaded files
5. Data Sharing
We do not sell your personal data. We may share your information with:
- Service Providers: Payment processors, email services, cloud storage
- Instructors/Interviewers: Only necessary information for scheduled sessions
- Legal Requirements: When required by law or to protect our rights
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Objection: Object to processing of your data
- Portability: Request transfer of your data
- Withdraw Consent: Withdraw consent for data processing
7. Cookies
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@testcrac.com
Phone: +880 XXX-XXXXXX
Address: Dhaka, Bangladesh