Introduction
Testcrac respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and protect information when you use our platform.
Privacy policy
Your privacy, explained clearly.
This policy describes what information Testcrac collects, how we use it, and the choices available to you.
Information we collect
- Personal information: Name, email address, phone number
- Account information: Username, encrypted password, and profile details
- Transaction data: Purchase history and payment references
- Usage data: How you use our website and services
- Technical data: IP address, browser type, and device information
- Uploaded files: CVs, resumes, and documents you choose to submit
How we use your information
- Provide and maintain our services
- Process orders and bookings
- Communicate about your account and services
- Send newsletters and marketing only with your consent
- Improve the platform and prevent fraud
- Comply with legal obligations
Data security
We use reasonable technical and organisational safeguards to protect your data, including encrypted transmission, secure password storage, controlled access, regular updates, and secure storage for uploaded files.
When information is shared
- Service providers: Payment, email, and infrastructure partners that help us operate the platform
- Instructors and interviewers: Only the details required for booked sessions
- Legal requirements: When disclosure is required by law or necessary to protect rights and safety
Your rights
- Access: Request a copy of your personal data
- Correction: Request inaccurate details to be corrected
- Deletion: Request deletion where applicable
- Objection: Object to certain processing
- Portability: Request a transferable copy of your information
- Withdraw consent: Opt out of consent-based communications at any time
Cookies and similar technology
We use cookies and similar technology to improve site functionality and understand how the platform is used. You can manage cookie settings through your browser preferences.
Data retention
We retain personal data only for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.
Children’s privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this privacy policy from time to time. Material updates will be posted on this page with a revised review date.
Questions about privacy
- Email: privacy@testcrac.com
- Phone: +880 1744 947701
- Address: Dhaka-1212, Bangladesh